SmartEvent notification incl rules marking DS-2CD2047G2- LU (C) G5 firmware on DS7604NI-K1/4P (B)

[mtv]

I have 2 cams DS-2CD2047G2-LU with G3 firmware 5.5.160 210416. When setting the intrusion detection and linkage to the notify surveillance Center,when a event is registered and sent to Hikconnect you get an "picture" including the rules and the object is "marked".

While some reason, on my third cam (DS-2CD2047G2-LU (C) ) which has the G5 firmware (current 5.5.114 210512) when the events are recorded and notified, the rules are not into the picture when the notification is received into Hikconnect. I can't find the setting into this G5 cam. Rules are on for live-view and dual VCA is on.

Does this has to do with the fact that my NVR is still on 4.30.055 version?

 

[mtv]

@Dan

Do you have possibly any insights into the .085 version or from Hikvision in relation to DS7604-K1/4P(B) - Firmware Issues V4.30.061 if that adds G5 support and therefor rule marking to notification? Or could it be that it is just G5 itself which has the issue that the rules are not visible on notifications? With the G3 is see the area and the object being marked.