SMB Hikvision

[housi84]

Hallo
I'm trying to save an image via SMB/CIFS share from a Hikvision DS-2CD3387G2P-LSU/SL to a Windows Server 2022 standard.
Unfortunately I receive the message Error in the installation directory of the NAS server; invalid directory.
Various other cameras are already using the share, so it must be a mistake with the Hikvision.

What should the username look like? user@domain.ch or domain\user
Or can the domain be given elsewhere?

 

[Phil]

Tell us a bit more about how you are setting this up within that camera please (it's not something that we are familiar with / I don't think we have been asked about this topic before).

 

[codlord]

SMB has different protocol versions (SMBv1, SMBv2, SMBv3), sometimes you get these sorts of issues if there is a mismatch between versions of the NAS/device. Sometimes you can work around it by setting one side to a particular version or one side to backward-support older versions etc. Although you may open yourself up to the known security vulnerabilities in older versions if you do.

For example, see this thread here on similar topic:

Hikvision IP Camera cannot connect

Hi all, I recently upgraded my FreeNAS server (11.2 Stable Train) to 11.2-BETA2 and everything appears to be working fine with other applications (like Plex) but my Hikvision IP cameras storage is listed as offline for two different cameras. When I click on "Test" from NetHDD, I now get an...

www.truenas.com

 

[Dan]

Hi @housi84

Off the back of what codlord has said, could you also confirm the firmware version the camera is currently using?

The latest firmware for your camera is V5.7.11_230406