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Door Entry The Door station is not responding?

GGDN

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Door station: DS-KV8413-WME Firmware V2.2.53_220816_S3000448626
Indoor station: DS-KH6320-WTE Firmware V2.2.12 Build 230408
IVMS-4200

Last year I had power cut, since that My Door station and Indoor station do not communicate anymore. I spent lot of time trying to fix them but until now have not succeeded

Issues:
call from indoor station = operation failed
unlock from indoor station =Unlocking failed

All device are online in IVMS-4200 has you can see network status Offline Offline reason : register failed
when I edit device I do not know Registration password
I got on last picture indoor station error on top corner

So, if someone can help please?
Thanks

hikvision.JPG






hikvision 2.JPG
HIKVision 3.jpeg
 
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