Firmware Trying to update the firmware of my NVR - DS-7616NI-Q2. Cannot decide which one?

[slicksilver79]

The portal shows DS-7616NI-Q2(C) and DS-7616NI-Q2(D) and I'm not sure which one mine is. How do I figure this out? Also what is better to do first? NVR firmware first and then the cameras? Thanks in advance for any help you are able to provide!

 

[JB1970]

The portal shows DS-7616NI-Q2(C) and DS-7616NI-Q2(D) and I'm not sure which one mine is. How do I figure this out? Also what is better to do first? NVR firmware first and then the cameras? Thanks in advance for any help you are able to provide!

If you don't know whether you have a C or D version, usually the easiest way to work it out is by the existing version (they don't usually release identical versions/builds for different machines)

What is the existing version that you have (including build date) and I'll have a look?

 

[slicksilver79]

Hello. Thanks for your help!

Model is DS-7616NI-Q2
FW is V4.30.055 build 201111
Encoding version is V5.0 build 201103
V4.0.1 build 201029

 

[JB1970]

Hello. Thanks for your help!

Model is DS-7616NI-Q2
FW is V4.30.055 build 201111
Encoding version is V5.0 build 201103
V4.0.1 build 201029

It looks like this will be the page for yours. Although your existing version (4.30.055) is not on that page, the firmwares on the pages for the C and D revision models all start with higher numbered firmware versions with more recent dates. You should be able to update straight to 4.30.090:

https://www.hikvisioneurope.com/eu/portal/?dir=portal/Technical%20Materials/02%20%20NVR/00%20%20Product%20Firmware/06%20Q-series/%5B76NI-Q1%28Q2%29%5D

 

[slicksilver79]

That worked! Thank you

 

[JB1970]

That worked! Thank you

Great. Bookmark that link and check back occasionally as your model is still receiving updates.