Updated NVR firmware from v3.4.0 build 150929 to V3.4.3 build 160822 and cameras are now offline

[Luch]

Hello,

After updating the firmware of my NVR, I cannot see all 5 of my IP cameras. I have 8 cameras in total but 3 are external to me. All 5 managed internally are no longer working. Their status says "offline (IP Camera does not exist). When I change the mode from 'plug n play' to 'manual' and change the password to that of the NVR, the status changes to "offline (abnormal network)". I tried using SADP but the offline cameras do not show up. I have been trying to troubleshoot for hours to no avail and I've googled my day away.

Please any help would be appreciated. I'm considering restoring my NVR to default but I do not want to compound the problem. Please see screenshots for clarification.

Thank you!

 

[SJS]

Why did you not upgrade to the newest firmware (3.4.92) ?

That would be the first to be sure that this is not a firmware bug...

 

[AKV]

Hello everyone.
I have the same issue as Luch.
I have 7806NI-E2/8P NVR.

My system was working fine.
I would assume it was a "Plug & Play" mode as i did nothing to IPC but just plug into the NVR the first time i opened the box.

Until such time that non of 7 cameras are showing up in Live View, neither in the SADP.
Camera status is "Offline (Abnormal Network)"

Thank you in advance and appreciate.

 

[SJS]

Newest firmware?

 

[AKV]

V3.4.91, Build 161220

 

[SJS]

Newest firmware is 3.4.95, after that reset the NVR to factory settings and then plugin the cams. Maybe this will help.