How to access hilook Hikvision NVR?

[Dondon09]

Hi,

I need some help.

I want to access my NVR. How to access through computer?

What application I need to download?

 

[Dan]

Hi @Dondon09

You should be able to find the HiLook NVR using the Hikvision SADP Tool, which will give you the IP address of the NVR to access it using a browser.

 

[Dondon09]

Thank you! It is not working on mac when I downloaded it

 

[Dan]

Have you downloaded the Mac version of SADP?

 

[Dondon09]

Yes still unable to open.

 

[Dondon09]

Have you downloaded the Mac version of SADP?

If you have time, can you please call me? Thank you

 

[Dan]

Hikvision Mac compatibility is not great and some of the Hikvision software doesn't work with certain MacOS versions.

Please try using Hikvision's free VMS instead - iVMS-4200 - which has an SADP Tool built-in for finding the HiLook NVR on your network.

We cannot offer 1-to-1 phone support to non-customers.