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Are you using the latest version of iVMS-4200? https://www.hikvision.com/en/support/download/software/ivms4200-series/

Are you using the latest version of Hik-Connect? App Store Android or IOS?

How have you currently configured the camera to trigger? Could you share some screenshots please?

Hikvision replaced the 4500 App with Hik-Connect several years ago - perhaps they have finally brought it to end of life?

Will this PTZ allow you to configure a patrol of a series of preset positions and check the temperature at each preset position? I don't know if that is possible / will work - it's just a thought. Also, the total time to complete the patrol, allowing enough dwell time at each preset, may exceed...

Hi @zane You definitely need a purpose-made CCTV camera column. These are built to be rigid and stable, which is vital when you are mounting a camera - especially if it has a zoom lens (otherwise you will experience camera wobble / shaky images). There's an array of suitable columns to choose...

Good audio is really hard to achieve. The microphones built into the cameras may not be adequate. I guess Step ONE is to throw in a long network cable as just a test, to remove the Powerline adapters from the system, and see if the audio is then good enough. We once installed CCTV at Police...

It does seem that you have the version of the switch that does not provide POE power :( Also, there is a 'handshake' between the POE switch and the POE-powered device e.g. the switch will test first whether the device can accept POE power, and will only supply POE power if that check is successful.

I think that you are pretty much at the end of the road :( The response from the manufacturer seems plain daft. Maybe you can contact the reseller that you bought it from? Apart from that, it's not a brand that I have ever come across so I don't think anybody here in the forum will have a...

Hikvision's online checker to verify their Authorised UK Partners is now working again:

Just a quickie to note that Hikvision Partner verification checker is currently down :( We ARE still an Authorised Hikvision Partner. Nothing has changed. We noticed on Friday that the verifier was not working. We reported it. They seem to have taken it offline whilst they resolve the issue...

FYI:

Also, make sure that you are providing sufficient power for these cameras: (if your NVR is powering many cameras, it may struggle)

Just to say, if you set your NVR to 'overwrite when full', then once the HDDs have filled they will always and forever appear to be full - this is normal :) The NVR is overwriting the oldest recordings. It's keeping everything since on the HDD, and only overwriting THE oldest. Hence, always...

Apologies that nobody has responded to the OP. It is likely to be Network Settings, Gateway Address, DNS, etc. If you tell us more about your setup: Model numbers? Firmware versions? Symptoms? I am sure that somebody will be able to offer support and get this resolved for you.

There isn't a native Hikvision solution to achieve this. I recall that people have put-together workarounds with the Hikvision cameras in the past. If you have purchased Hikvision hardware, and would like to pursue a solution to this, then please provide the details of the model numbers of the...

What firmware version are you running now?

Just to note that we suspect that the above answer by @MackJill is AI generated via chatGPT. Same applies to their only other Post. Both Posted within 30mins of becoming a new member here.

A 2.8mm lens would deliver a wider field of view. Therefore, likely worse for your application. Manufacturers used to state the minimum focal distance in their specs, but seldom do now. I'd guess that one of the cheap App-only mini PTZ cameras (typically offered by Amazon) would suit you well...

This is the old thread that came to mind: https://forum.use-ip.co.uk/forum/threads/how-do-i-connect-a-hikvision-camera-to-a-synology-nas.629/#post-1178