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  1. JB1970

    Firmware Latest firmware for my iDS-7716NXI-I4/X(B) NVR?

    That must be a different platform as he's already running 4.50.000 (albeit an earlier version by build date). Checking in Hik-Partner Pro using the search by serial number is probably the best way forward to confirm for sure.
  2. JB1970

    Firmware Latest firmware for my iDS-7716NXI-I4/X(B) NVR?

    On the UK Portal yours appears to the newest. From the firmware version that you currently have (4.50.000) it looks like you have the 2nd Generation Deep in Mind NVR and have the latest firmware. There are now 3rd and 4th Generation models so I think firmware updates for your revision will be...
  3. JB1970

    hi-look viper pro ip 5 megapixels - problems accessing camera settings via the PTZ controls?

    Using PTZ control to access the camera menu only works for analogue HD cameras on a DVR. If you have IP cameras connected to an NVR, some of the basic camera settings will be accessed via the NVR (either on a locally connected monitor or using a web browser). Any settings that aren't available...
  4. JB1970

    Firmware Latest firmware for my iDS-7716NXI-I4/X(B) NVR?

    The (T) must be a different hardware revision and yours is certainly newer (the build code is yymmdd)
  5. JB1970

    Hik-Connect Hik-Connect Update 23/08/24 (6.6.0.20240822.2) - Finally! - Sorting Supported

    I noticed that too - only a few to re order on mine so no stress. Kudos on the Morecambe & Wise mention; IMHO their best sketch (ahead of both Shirley Bassey & ‘Breakfast’)
  6. JB1970

    Hikvision DS-7608NI-M2/8P NVR offline?

    If you download the TP Link tool, you can see the homeplugs in that tool, click on each one, click advanced, and turn off power saving so they’re permanently linked rather than sleeping when there’s no data being passed.
  7. JB1970

    Hik vision cctv working on monitor but showing as offline in app?

    Ok that’s fine. All of the settings I’ve mentioned are in Network as you should be able to find them with a few mouse clicks.
  8. JB1970

    Pyronix Home Control 2.0 - adding smart devices such as switches and plugs?

    All of the details you need are accessible from the keypad. - Press D then your manager code (you do not need the engineer code but it must be the manager code) - Press NO until you see Set up App and press Yes. -Press Yes to go through the entries. You just need the System ID and App...
  9. JB1970

    Hik vision cctv working on monitor but showing as offline in app?

    Bottom left below the menu list. There’s a link to switch between easy and advanced/expert
  10. JB1970

    Hik vision cctv working on monitor but showing as offline in app?

    You only showed the ‘easy’ menu, switch to ‘expert’ and set the DNS server 1 address to 8.8.8.8 and the second DNS address to 192.168.1.1. Then go into ‘Platform Access’ and make sure Hik-Connect is enabled. It should show ‘online’ on that page once enabled (you might need to click out of the...
  11. JB1970

    Hik vision cctv working on monitor but showing as offline in app?

    That means it’s connected to your router, as it has assigned the NVR an IP address.
  12. JB1970

    Hikvision DS-7608NI-M2/8P NVR offline?

    I would start by confirming that your NVR is connected to the network. Have you changed router or internet provider recently? From another computer or device on the local network: can you connect to the NVR using a web browser (though you've already indicated it is not visible using SADP)...
  13. JB1970

    Hik-Connect Hik-Connect Update 23/08/24 (6.6.0.20240822.2) - Finally! - Sorting Supported

    Similarly I moved a standalone outdoor station to a group. In Devices only the 2 way audio button is shown along with links for Call and Event; whereas in the group those are missing. It looks as though when you add an intercom to a group it's displayed with the same icons and buttons of any...
  14. JB1970

    DS-2CD2387G2P-LSU/SL not detecting car at night?

    The G2P panoramic version uses a different firmware by the looks of it. The UK site shows 5.7.11_240319 as the latest version.
  15. JB1970

    Need a spacer for my camera please?

    DS-1280ZJ-DM21 is the backbox that you need for that camera.
  16. JB1970

    DS-2CD2387G2P-LSU/SL not detecting car at night?

    You'd probably be best trying Motion detection first. Intrusion and line crossing can be a bit finicky with minimum/maximum target sizes etc. There have been other posts reporting similar nighttime detection issues. If it's only on a night that's a problem maybe schedule your intrusion for...
  17. JB1970

    Hikvision camera no playback / not recording longer than 24hours?

    I'm not aware of any fault that would cause a DVR to fill a drive that quickly. We've ruled out the timed expiry (assuming you checked that for all cameras). The only thing that would cause a DVR to consume the hard disk more quickly is if it were badly configured. As I mentioned with...
  18. JB1970

    DS-2cd2387g2-lu on firmware V5.7.15 - is someone able to advise whether the light linkage on motion exists or has been removed?

    Yeah I'm not a fan of the new layout. I don't think it adds anything (other than confusion!)
  19. JB1970

    Hik-Connect Hik-Connect Update 23/08/24 (6.6.0.20240822.2) - Finally! - Sorting Supported

    Another update this morning to 6.6.1.20240826.2. The two bugs in the OP still exist. It appears that the large tile/small tile setting: 1 - only works on group pages, not on the main 'Device' tab. 2 - Devices need to be exclusively in one group, they cannot be in two separate groups. There...
  20. JB1970

    Hik vision cctv working on monitor but showing as offline in app?

    Do you have link/activity LEDs for any other device plugged into the router? Go into the menu of the NVR into Network Settings. If you select DHCP and click Save/Apply it should populate the IP address and Gateway from your router automatically. If DHCP is already on - turn it off, enter a...
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