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Took the new v4.51.006 firmware for a spin on my 7608NI-I2/8P. No negatives to report but then I didn't have any issues anyway.

You have a G5 platform camera based on the firmware release that came with the camera from the factory. The latest revision for G5 platform is V5.5.800 and currently only available on the Hikvision international web site from the camera product page. Alternatively the previous firmware...

It's worth running the web interface with content blockers and other add-ins disabled. I found a couple of glitches in Chrome that were resolved by running in "Incognito Mode". It could be some of your content blockers are affecting the rendering of the interface. I've tried in Chrome and...

Clear your browser cache and try again. I had some issues initially which were all resolved by clearing the cache.

Thanks to @dazulrich for pointing out the new firmware for -I NVR's on Hikvision's International site. As @Dan pointed out it is not available on the Download Portal. The new version is numbered V4.51.005. Loaded this morning on my 7608NI-I2/8P previously running V4.50.00 via the NVR web...

And here is where things start to get confusing. Hikvision has just released a new firmware V5.5.800 dated 28 June 2021 for the 2cd2386G2(C) and other variants based on the G5 platform only. The new firmware release jumps toV5.5.800 which I assume was done to prevent confusion between the...

I put the question to Hikvision support whether product currently being shipped was G3 or G5 platform. The response was that they have already discontinued the G3 platform products which will no longer be shipped from the factory. Once existing warehouse stock is sold off, the new G5 platform...

One small piece of information from Hikvision that comparing the functionality and performance of G3 vs G5 cams is shown in the table below. I can't remember where i found this information. I think it was in one of the firmware release notes. On paper it looks like the G5 performs better...

I decided to put the question to a local Hikvision reseller who forwarded the query to Hikvision. The response was as follows; "Currently we are evolving all G3 platform cameras to G5 platform, so the DS-2CD2386G2 model will be replaced with the DS-2CD2386G2(C)." So in short, if you consider...

Can anyone shed light on why Hikvision have declared the G3 firmware as no long under development? Documents on Hikvision's download portal state that there will be no further firmware updates for G3 series cams beyond v5.5.160. Specifically, the statement on line 3 which reads "the cut-off...

Found a new firmware update released for my 7608NI/I2-8P on the Hikvision RU and US sites. (Dated 2020/04/30) I've used firmware updates from these sites previously on my world region NVR without any issues. I've not had time to load the firmware and no release notes as yet. Would be great to...

Updated two days ago my G1 series (23X5) cameras which were previously on 5.5.83. Connected to a Hikvision NVR. No issues. Everything appears to be working as expected. Both IE and Chrome live view working. NVR working as well as all smart events. Network shares working. Not using emailed...