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Hi, thanks for the link. I have tried connecting as per the instructions within the PDF, but still no success. I think I have identified the issue though. The RS485 sub-menu on the DS-KV8113 is not visible, or at least not where I think it should be. Looking through YouTube and other...

Hi, I’m trying to connect a DS-K1104MK card reader with keypad to a DS-KV8113-WME Villa door station. The card reader is powered by its own PSU and connected via RS485 to the door station. The card reader powers up, goes through start up and then shows a flashing blue light which has no...

Thank you for the reply Phil. I have a Hik-Connect account and can use that service within my home on wi-fi, connecting via the device IP address. However, if I try to access the device via the serial number it will not accept it. HikVision have suggested a firmware upgrade, but as yet have...

Hi, I have a DS-7716NI-SP running 9 HikVision cameras all accessed through the old HiDDNS DDNS service and accessed through the iVMS 4500 app on iOS. I would like to upgrade the firmware and move over to the Hik-Connect service. I can't seem to locate an upgraded firmware for my device, it...