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As you can still access the cameras on the network and login to them via their web interface you've proven nothing has changed on the Hikvision cameras with regard to the password. There are a few possibilities: 1 - You originally set the cameras up to get an IP address via DHCP and you...

Bugger - I hadn't realised that (I don't use it much). I think I had to use AAC in order to get audio working in Homekit (Apple Home app)

You can have it work that way. You just need to make a couple of adjustments: Option 1 - If you want it to be in colour 24/7 you could just log into the camera and in the Day/Night switch, change it from Auto to Day. Once it's dark alter/increase the exposure time until you get an acceptably...

For future reference....That happens sometimes when the web interface changes. Sometimes the page will not appear correctly and other times the page load will error out. The simple fix is just to clear your browser history before re-entering the camera/NVR IP address in the browser.

I think you're possibly misunderstanding how ColorVu works... ColorVu cameras are intended to be full time colour. Whether or not the light is on is dependant on whether there is enough light in the scene to produce an image. If there's no light then the camera is going to switch its own...

That model does not have the removable plug/bung. You can just seal it if needed. I have one of my own cameras of the previous type where the gap is not covered and it's been like that for 4 years without issue. The cable assembly is waterproof anyway if installed correctly.

As mentioned in your other post I'm seeing this on a customers iPad that runs HK 24/7 - crashes to Home Screen after 30 minutes or so. Previously ran seamlessly.

No but I have a customer where this has started happening - the Hik-Connect app seems to crash after 30 minutes or so on a wall mounted tablet. This has been running seamlessly for several years 24/7

Thanks for the info @Kyle. It seems as though the NXI models have it due to AcuSearch using the resources of the VCA engine. I noticed on an NXI-K last week that it was available but at the expense of 'VCA by NVR' where older cameras were installed (which they were on this particular...

You’re logged into the NVR, you need to be logged into the camera itself as there are additional settings there.

I'm not sure why that feature would've shown and then disappeared, all I can say is that I've only seen it where the IP camera was standalone and directly connected to Hik-Connect. Your firmware is up to date.

You can't if the cameras are plugged directly into the PoE ports of the NVR. It's only possible where the cameras are connected to your local network.

The intelligent detection setting was only available where a camera is connected directly to Hik-Connect. It won't show where cameras are connected to the NVR with the NVR connected to Hik-Connect.

I suspect @Sheru that you are viewing a device that has been added as a 'local' device found on the network, rather than a device that is bound to your Hik-Connect account. That would explain why some features are not visible, as they depend on the use of the Hik-Connect service and not just...

Did you just admit to listening in on peoples conversations.... lol. Hopefully you made them aware of this.

Usually this would happen when the camera has been activated prior to plugging it into the NVR. Factory reset the camera in question then plug it into a PoE port on the NVR. That allows the NVR to activate and assign the new camera an IP address in the correct range (192.168.254.xxx by...

There’s a bug fix Hik-Connect update this morning. Don’t rely on the App Store to auto update your app in a timely manner; search the app on the App Store and click on it. The link to ‘open’ often then changes to ‘update’

They're rarely up to date on mine. I don't pay much attention to it TBH, though it might niggle me if just some were missing.

There is a minor update to 4.61.030_240123 available. It's on the UK portal here: 4.61.030_240123

Start by updating the NVR ('Home') to the latest version as that's what is connected to Hik-Connect rather than the cameras directly. It looks to be showing that an update is available (red arrow icon)