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PoE plus USB-C adapter - and the right one to provide enough power. The device is very strict on what you give it or it won't boot properly. I'm lucky that I can put the adapters in deep backboxes or hang them in the partitions quite safely. Nothing hung up yet so no pics. It won't fit in a UK...

Hmm disappointed to hear that. May need to switch to the new reolink bell then. I'm doing the same as you. I have 4 tablets to put up around the house and just getting one to work with hik is a challenge. Yes those battery optimisation things i'm well aware of and are sorted out already. (PS...

The doorbell (outdoor thing) isn't on any of the devices (it's as you say). User1 device is a phone on WIFI on the lan. User2 device is an android tablet also on the lan. There is no mobile signal as such involved, only a connection to hik cloud over broadband. Android notifications are setup...

I've dropped a mail to Hik uk support and they're being slow, so i'll try my luck here... equipment indoor station + door station DS-KH6320-WTE1 + DS-KV6113-WPE1(B) 2 users with Hik-connect accounts, say: user1@myhome.com user2@myhome.com user1 is the "admin". This user has setup everything...

Since my March post above, I am happy to say there have been no issues at all. There i've jinxed it! But you can see, you'll have large periods of good, and then some periods of crap. Ironically I now have a completely different problem related to hik-connect (but related to the same equipment)...

Hmm....when i run on the cmd line, it gives me "bad URL format" $ curl --digest -u admin:xxxx "http://192.168.10.65/ISAPI/Streaming/channels/1/picture?snapShotImageType=JPEG&videoResolutionWidth=1280&videoResolutionHeight=720&imageQuality=better" <?xml version="1.0" encoding="UTF-8"?>...

Right. So at what point do people claim 'false advertising' ?

Playing devil's advocate: what made us think it would work? Are we just making assumptions? (For now I'm using an external nvr (Blue Iris) to do any detections and with a bit of code send thumbnails via Telegram to our phones.

Thank you. From one of my other posts the same solution was suggested (Snapshot option) and auto-thunbnails are now working. Adding the main station works also and things seem to be OK.......for now :-|

It DID work my friend. Thanks! Nothing personal - more for Hikvision, but on what planet would you enable "Snapshot" under Shortcuts to get an automatic thumbnail of whoever pressed the doorbell??

Yeh i get this as well. Reboot the doorbell and things will start working. It will fail again quickly though. Totally unreliable on the latest firmwares. I have 3 of the screens + 1 doorbell. Running for a year now. High unreliability rate. Good thing i have Blue Iris + Fire tablets + telegram...

I have a slightly different model of doorbell (but same screen) and this is also broken for me. ie. no picture upon doorbell push doorbell = DS-KV6113-WPE1(B) / V2.2.53 build 220816 screens = DS-KH6320-WTE1 / V2.2.8 build 230219 iVMS = 3.9.0.5 build 20230117

Same hardware: 1 doorbell and 3 screens. I've had things running 'ok-to-average' for about a year. Screenshots on doorbell push etc, see them on mobile too. No NVRs needed. You might need iVMS to configure things only. Nothing more. All devices have SD cards formatted, whether they use them or...

Agreed, this is what I found out recently!

@registoni - any luck?

@balimelon - I'm a beginner with the same devices and Synology as yourself. Do you mind saying how you can do 'something' in Synology with the WPE1(B) please? Settings etc. A screenshot or anything? thanks