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Hi, You can try to download It here: https://www.hikvision.com/es/support/download/firmware/

Hello Kyle, thanks for responding. The browser that I using is Firefox 117.0 (64 bits). For camera model DS-2CD2T46G2-2I, the human and vehicle tickboxes appear on the NVR, but not appear for Value Serie cameras, that is, for models DS-2CD1327G2-LUF and DS-2CD1027G2-LUF not appear. How as it i...

Hello again. As a test, I have updated a DS-7732NI-I4(B) recorder model to firmware v.4.61.025 and the DS-2CD1327G2-LUF IP camera to firmware v.5.7.12. In the camera menu, in a simple event, it appears to be able to select between humans and vehicles, but in the NVR menu it still does not...

Hello everyone. I have a Nvr DS-9664NI-I8 with firmware V4.51.006 and I have installed a camera DS-2CD1027G2-LUF with firmware V5.7.11. I am trying to configure the motion detection 2.0 on the Nvr, to make it work with ivms-4200, but the option to select people or vehicles does not appear. In...