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hikvision

  1. H

    Hikvision DS-7608NI-K2-8P started to reboot every 15 to 30 minutes?

    Hi, I have a Hikvision DS-7608NI-K2-8P and its just started to reboot every 15 to 30 minutes. Some logs say "abnormal shutdown", but now seeing "System Running State". It's 3 years old, and lives in a data cabinet with fan ventilation. I thought it might be over heating, so put it on the bench...
  2. Y

    Hikvision IP Cams on Different subnets. How to link to NVR please

    Good day Please see if you can give me a method and confirm firstly if it's possible to have the following: 32ch NVR at HQ Offices on switch Some IP cams at HQ connected to same POE switch as NVR I plan to add some IP cams at remote sites of ours. Cams will be on a different subnet by...
  3. J

    G3 / G5 platform with NVR Region Firmware Compatibility Problems?

    I've just spent 5 hours trying to figure out the difference between 3 identical cameras and why they won't all work with the same my NVR. My NVR is a DS-7732NI-14/16P running V3.4.95 Build 170626 - serial number indicates RR. The cameras are all DS-2CD2346G2-IU and all serial numbers indicate...
  4. W

    NX Witness and Hikvision Pro series?

    Hello, We have hikvision IP cameras Pro series installed and we already installed NX witness pro. we tried to setup an intrusion detection event but there is no luck getting any notification on the VMS. Are there any special settings to be configured on the camera side? your help is highly...
  5. Dan

    How-to: How Do I Configure the Camera's Onscreen Display Text?

    All Hikvision users will have seen that when you first log in to a camera the live view will have overlayed text stating the date & time and the default name of the camera "IPcamera 01", depending on your requirements you may want to change some or all of this overlay text and below is the...
  6. C

    DS-7616NI-Q2 NVR and Acusense cameras?

    I am planning to purchase DS-7616NI-Q2 NVR and 16 Acusense cameras. Since NVR does not support Acusense, Will all the functions works regarding Acusense including alerts?
  7. Z

    Door Entry Hikvision DS-KH9510-WTE1 firmware update?

    Hi, Does anyone know the process to firmware flash one of these devices? I have tried TFTP server on 192.168.1.128 and 192.0.0.128 and nothing happens on load up. I have connected via JST 4 pin to see if I can force update by pressing Ctrl + U on startup, but on this device it says press any...
  8. J

    Day/Night Switch settings greyed out / locked on my Hikvision Turbo cameras?

    Hi all, I have just bought a new setup, DVR: HikVision 7200 Series Camera: HikVision ColourVu (Model: DS-2CE72KF0T-FS) At night it has a light on constantly and i would like to turn it off, Ive seen lots of posts on how to do it on the Day/Night Switch settings but when i go to my settings a...
  9. S

    Problem with remote configure ip cameras connected to the NVR?

    Hello all, I have a problem with not being able to "remote configure ip cameras connected to the NVR" (as pictured below) in the Hik-Partner Pro i have tried being an installer and end user This is completely different to the "cameras configuration" under the NVR side of camera settings, I...
  10. B

    Door Entry HikVision Doorbell - Any products with WiFi and Chime?

    Hi, I want to get a smart door bell and already have a HikVision camera setup, ColorVu + DS-7608NI-K18P NVR So I though getting a HikVision doorbell would be the way to go as I am familiar with some of there products and already use Hik-Connect mobile app. I live in an old house so there is...
  11. H

    AX PRO Issue with AX PRO wireless magnet detectors?

    Hi there, i'm an installer of hikvision products camera and ax pro, im facing an issue now with the ax pro wireless magnet detectors, they are all flashing orange light im not able to enroll them to the central as the orange light is for a low signal, i don't know how to improve the signal to...
  12. B

    Change Hikvision NVR to other brand NVR with keeping the Hikvision cameras?

    Does anyone have experience connecting Hikvision (colorvu) cameras to a non-Hikvision NVR? Reason is that I find that Hikvision can no longer provide the basic functionality, continuous recording but also seeing the motion markers in web playback. I want and was always able to do so until...
  13. Dan

    Hikvision Announces New ColorVu Cameras with Smart Hybrid Light Technology

    Over the last couple of weeks, you may have seen a couple of threads here at the forum discussing new Hybrid Light cameras from Hikvision. The information we had on these cameras initially was quite vague but with the help of Hikvision Support we now have a bit of a better understanding of this...
  14. R

    EZVIZ H8C not working with HIKVISION DS-7108HGHI-K1?

    hi We can't get EZVIZ H8C working on our existing HIKVISION DS-7108HGHI-K1. We can add H8C cams. But not no video . Is this normal ? Any compatiblitly issues Thanks
  15. T

    Struggling to choose - HikVision or Dahua?

    Hi all, I'm struggling to choose between HikVision and Dahua setups for a domestic installation. I have a couple of installers I've spoken to who each have their pros and cons, but one offers HikVision and the other Dahua. The guy who does Dahua is brilliant at installs - he's an expert at...
  16. D

    HiLook vision showing as offline?

    Hi, I’m looking for some help with our new HiLook vision CCTV cameras which were installed today. Unfortunately the guys setting up the system ran into the issue when trying to connect our phones to the app, that the connection status is showing as offline. I have searched for hours on how to...
  17. J

    Door Entry DS-KV6113-WPE1 bad audio quality?

    Has anyone else encountered an issue whereby the DS-KV6113-WPE1 has very bad incoming audio quality? I cannot understand anyone at the door but they can hear me very well. I have this device hooked up to POE - into a switch then about a 20m ethernet cable to a Ubiquiti router.
  18. mabvmet

    How my DVR save more days of recorded video?

    Hi everyone! I have a DVR Hikvision device, model DS-7104HGHI-F1/N for my cctv. It's working with 4 cams with a 720p of resolution and 1TB HDD. I remember It could save up to 4 weeks (I do not remember exactly) but some weeks ago It has a maldisfunction and a local technician manipulated the...
  19. P

    Hikvision PTZ model DS-2DF8236IX-AELW "failed" messages?

    I recently bought a used Hikvision PTZ, model number DS-2DF8236IX-AELW. I have factory reset the camera and have been able to connect it to my hik-connect account and access the web page and find it on the SADP tool. It displays picture and zooms okay. On start up a message appears on screen...
  20. Michaelangelo

    Hik-Connect Hik-Connect Playback Problem / Stream Selection?

    Hi, I have an issue with Hik-Connect app (as many other seem to also) with Playback presenting the error 'Network is unstable. Connecting again....', where it never does actually connect again. This happens when on the same LAN as the NVR, on external WIFI and on 4G. This only happens when...
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