Hik-Vision connects via mobile app but not via Web Browser?

[Sunnydays]

Hi,

Don't know if this is a simple fix, but I am able to connect remotely to my NVR using the Hik-Vision app. However, when I use a web browser to connect to the NVR, I can successfully log into my account, but when I click the IP address it will not load.

Does anyone know how I fix this? ? A firewall issue?

 

[Phil]

Hi,
Sorry, not right now.
I spotted the same the other day, when assisting a customer.
Was sure it used to work.
Have raised a query with HikVision UK Tech Support (last week), but no response yet.

 

[Sunnydays]

Have you had any response to this yet?

 

[Phil]

Hi,
Just to confirm, you are logging-in at www.hik-connect.com?
Then when you click the IP address link for your NVR nothing happens?

I felt this used to work, and take you to your NVR in a new browser tab, but HikVision Tech Support say:
You will need to do port forwarding for this option to work.

 

[Sunnydays]

Hi,

Did they give you any more details about this. i reset my entire NVR to factory and started over again.The same thing still happens. I am able to connect via the Iphone app. But if i use the website above, i can log into my account, and see the NVR listed. However, when i click the IP address a new browser window opens but nothing actually loads.

 

[Phil]

Nothing further, only as per above, Hik Tech Support say that you have to use port forwarding to access from a browser rather than an App & Hik-Connect.

 

[Sunnydays]

presumably they need you to forward port 80?

 

[skorowon]

Hi,
I have the same problem. Does anyone know what I should do?

 

[Phil]

Hik Tech Support say that you have to use port forwarding to access from a browser rather than an App & Hik-Connect.

 

[claudiopi]

Just forwarding port 80 will make an insecure connection to the nvr.
Is there anyway to have a ssl web connection without browser certificates warnings to a hikvision nvr ?

I also posted what I am trying to achieve here: Secure web access to DS-7616NI-I2 possible ?

Thanks!

 

[Fabione]

I would strongly recommend not to do any port forwarding on the DVR as I've found out that's VERY insecure.
I tried choosing a random port number, making port forwading on that, then I've activated the alarm on failed logins.
After two days, in the night I suffered several attacks, several invalid logins during the night time, meaning that our IPs are easily accessible to hackers by the HikConnect WEB system...
Be very careful doing that (as said above, SSL seems not an option today, as there is no way to download the security cerificate)