I have a strange issue that popped up on its own after using my system for ~11 months.
Details of NVR and Cameras in question:
NVR: DS-7616NI-I2 / 16P | Firmware Version:V4.51.025 build 210927
Cameras: Hikvision ColorVu Model: DS-2CD2347G1-LU Firmware: V5.6.6 build 210625
Whenever i log into the web interface and view the live feed i get the message "Live View Failed" multiple times for each ColorVu camera i have (details above). I have 3 other knockoff/hikvision compatible cameras attached as well and they are perfectly fine.
The live view defaults to Sub-Stream - and this stream will not work on the Live View. If i change it to Main Stream they work.
What i have done:
Complete Power cycle of NVR and all Cameras. (disconnected power)
Upgraded Firmware on the NVR to the latest version V4.51.025 build 210927
Read a bunch of forums about changing the live view streams from TCP -> UDP -- didn't work.
On the NVR if I go to Configuration > Audio/Video and select my ColorVU camera and change the Stream Type from "Main Stream(Normal)" to "Sub-Stream" i get the message "Does not support the function"
If I login directly to the individual cameras I can view the live stream no problem for both Main and Sub Stream video.
When attempting to view the video stream though the Hik-Connect app on my android phone with a local Ip/configuration the ColorVU cameras in question do not load and keep spinning. If i select the individual camera and select the "HD" Icon at the bottom left and change the quality to Custome-> Main Stream it buffers and loads the live video no problem.
I came across another similar thread regarding this but with no resolution. https://www.use-ip.co.uk/forum/thre...sub-stream-but-works-on-camera-directly.4045/
Does anyone have any ideas on what i should do next ?
Details of NVR and Cameras in question:
NVR: DS-7616NI-I2 / 16P | Firmware Version:V4.51.025 build 210927
Cameras: Hikvision ColorVu Model: DS-2CD2347G1-LU Firmware: V5.6.6 build 210625
Whenever i log into the web interface and view the live feed i get the message "Live View Failed" multiple times for each ColorVu camera i have (details above). I have 3 other knockoff/hikvision compatible cameras attached as well and they are perfectly fine.
The live view defaults to Sub-Stream - and this stream will not work on the Live View. If i change it to Main Stream they work.
What i have done:
Complete Power cycle of NVR and all Cameras. (disconnected power)
Upgraded Firmware on the NVR to the latest version V4.51.025 build 210927
Read a bunch of forums about changing the live view streams from TCP -> UDP -- didn't work.
On the NVR if I go to Configuration > Audio/Video and select my ColorVU camera and change the Stream Type from "Main Stream(Normal)" to "Sub-Stream" i get the message "Does not support the function"
If I login directly to the individual cameras I can view the live stream no problem for both Main and Sub Stream video.
When attempting to view the video stream though the Hik-Connect app on my android phone with a local Ip/configuration the ColorVU cameras in question do not load and keep spinning. If i select the individual camera and select the "HD" Icon at the bottom left and change the quality to Custome-> Main Stream it buffers and loads the live video no problem.
I came across another similar thread regarding this but with no resolution. https://www.use-ip.co.uk/forum/thre...sub-stream-but-works-on-camera-directly.4045/
Does anyone have any ideas on what i should do next ?