How to get the highest quality stream on iPad from remote camera

[llars]

I use of course OpenVPN to establish contact, but get only substream on ipad using Hikconnect. On computer it is no problem getting highest quality.

I am looking for any solution, 3rd party or have I missed possibilities in Hikconnect?

Max substream from my camera is 640x480 and not good. Third stream 1280x720 could be acceptable, but why not main stream?

I have cameras from other manufactores where this is no problem.

 

[JB1970]

I use of course OpenVPN to establish contact, but get only substream on ipad using Hikconnect. On computer it is no problem getting highest quality.

I am looking for any solution, 3rd party or have I missed possibilities in Hikconnect?

Max substream from my camera is 640x480 and not good. Third stream 1280x720 could be acceptable, but why not main stream?

I have cameras from other manufactores where this is no problem.

There's no problem getting the main stream on Hik-Connect, you just touch the icon to switch from SD (sub stream) to HD (main stream).

 

[llars]

Hi JB1970, Thank you very much. My Hikconnect was too old.

 

[llars]

Problem, I can't add mye remote camera to the new hik-connect. It demand the camera to be on the same network as the iphone (app). I have tried S/N # also. Connection to the remote camera is with OpenVPN which is ON.

I have Hik-Connect - for End user.

Howto?