Hi all!
I have a serious problem with connecting the DS-KV8213-WME1 and a DS-KH6320-WTE2 as indoor station.
First i got everything setup and it worked just fine. Suddently - without any configuration- the indoor only shows the live Picture from the outdoorstation but i cant use it as intercom or open the door - which worked before.
On the Main Screen it tells that the main door station is not responding.
On the config interface of the main door station under the Tab "device Management" the indoor station has an Error - "Register Failed". But the register pw is correct. Everything was unchanged when it worked just fine.
I have tried several reconfigurations without success. The only thing that seems to help is to upload and "reflash" the firmware (i use the latest firmware from the hikvision europe portal). I had this problems a couple of times now, but i cant figure out what i am doing wrong - as i follow the instructions to setupe the doorstation and indoorstation from hikvision.
I do not want to refresh the firmware all the time. I just want the System to stay in a working state.
I have connected the villa doorstation over ethernet and a poe switch to a fritzbox 6660 cable.
The indoorstation is connected via wlan to the Fritzbox (singal is more than enough, wlan is 2,4ghz)
All devices are allowed to open ports (upnp)
The funny thing is. Everything workes fine. Then the "register failed" Error comes. I can view the Cam on the indoorstation and also on the connect app. But no intercom and i cant Open the door...
I am stuck. Pleased help me, cause i dont know whats wrong.
I have a serious problem with connecting the DS-KV8213-WME1 and a DS-KH6320-WTE2 as indoor station.
First i got everything setup and it worked just fine. Suddently - without any configuration- the indoor only shows the live Picture from the outdoorstation but i cant use it as intercom or open the door - which worked before.
On the Main Screen it tells that the main door station is not responding.
On the config interface of the main door station under the Tab "device Management" the indoor station has an Error - "Register Failed". But the register pw is correct. Everything was unchanged when it worked just fine.
I have tried several reconfigurations without success. The only thing that seems to help is to upload and "reflash" the firmware (i use the latest firmware from the hikvision europe portal). I had this problems a couple of times now, but i cant figure out what i am doing wrong - as i follow the instructions to setupe the doorstation and indoorstation from hikvision.
I do not want to refresh the firmware all the time. I just want the System to stay in a working state.
I have connected the villa doorstation over ethernet and a poe switch to a fritzbox 6660 cable.
The indoorstation is connected via wlan to the Fritzbox (singal is more than enough, wlan is 2,4ghz)
All devices are allowed to open ports (upnp)
The funny thing is. Everything workes fine. Then the "register failed" Error comes. I can view the Cam on the indoorstation and also on the connect app. But no intercom and i cant Open the door...
I am stuck. Pleased help me, cause i dont know whats wrong.