I cant access it with any browser on my LAN. The cameras I can access by the webbrowser. I did a restore to inactive but it was not a solution. My NVR is a DS-7604NI-K1/4P. Anyone a suggestion?
Do you have a complex network setup?
Most people would use their router as their DHCP server.
Are you using some other device for DHCP?
Could there be any 'rules' configured that are restricting access to certain IP ranges?
If your PC, NVR, and cameras all have IP addresses within the same domain range, then you should be able to browse to the camera and NVR from your PC.
From the screenshots you've provided I can't currently see any reason why you'd be able to browse to the cameras and not the NVR.
Well it's not that complex. My router is my DHCP server. PC, camera's and NVR are all connected to the same switch. Rules for restricting access I will check them but I think there aren't any that block the access to the NVR. What is a bit odd to me is that when I want to access the camera from the browser I have to type my usn/pw in the boxes and when I want to access to the NVR from the browser I can the usn/pw copy from my password tool. That suggest there are differences in the access control.
I have this specific screen for LAN addresses in my router. I dont know whether it means anything. But for the cameras and the NVR there are no APPs selected.
On all your questions is the answer yes.
I have tried chrome with and without the IE tab; Edge and the old IE. All with the same result. I can login and wath I get is the result in knipsel C dated Monday at 8:28 PM. After some time the browser hangs and I are unable to do anything with it otherwise than force a close.
It is a Windows 10 pc.
I have Norton 360 and have a couple of days ago the NVR IP address added as a trusted device.
Also a couple of days ago I installed Web Components Setup from the Hikvision.
Just installed when logged in by the webbrowser to a camera the download pluggin and installed it.
I makes no difference.
I also tried these things on a Windows 11 pc. Same result.
Do you currently have a monitor connected to the NVR?
And if so, do you have normal access via that?
You can see the cameras etc.
Is the NVR running the firmware that it arrived with, or have you updated the firmware?
(I've checked and you are running the latest available firmware for that NVR)
In case the web component is different (specific to the NVR) can you try to download its plugin and install it?
Assuming you can login and see & download it.
Modern browsers (Chrome for example) should work fine with that NVR and firmware version - no need for IE10 / IE tabs.
Odd that it does not work via two different PCs, using two different operating systems.
Will both get you to the NVR's login page / allow you to login.
Do both use Norton 360?
I have a monitor connected and can see the cameras
I have updated the firmware to the latest version on tuesday.
I can login but that's it. I only see a black wide stripe. I just have been to the Hikvision website and downloaded the latest plugin on that site. Its a bit different in size than the one I downloaded earlier today as you suggested in you previous post.
Both use Norton 360.
Both let me login but the time to get the login page is sometimes very long.
It is very weird to me that with the cameras there is no problem but with the NVR it is. Can it be a setting at the NVR itself?
I did and just did that again.
Pluggin was installed.
Doesn't make a difference with Norton disabled.
What I see after logging in is in the newly attached file.
So it just tries to get access but it can't get access for one or another reason.