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  1. JB1970

    Door Entry DS-KV6113 Door Station - Mechanical Doorbell Function Issue

    I'm sure that'd work if the Shelly input is 'sensitive' enough, but I'd probably avoid adding a further device to get around the issue. Easier to stick a post it note on the door reading "press both doorbells please". Hikvision added the feature but it's unusable unless the device you're...
  2. JB1970

    Hikvision "holiday schedule" how to?

    It's not something I use, but on the NVR web interface: System Configuration > System Configuration > Holiday (you may need to scroll right to see it) You can enable and edit the schedule there. I noticed a message somewhere on the interface a week or so ago that said the Holiday schedule...
  3. JB1970

    Hikvision blurry cameras?

    In multiscreen the NVR requests the lower quality sub stream to display the images. When you double click to open a camera full screen it displays the higher quality main stream. It sounds as though the settings for your cameras main stream is set up incorrectly. Go into the menu on the NVR...
  4. JB1970

    Is my DS-7604NXI-K1/4P NVR able to handle 4 cameras recording at 4K?

    Good choice. That has enough incoming bandwidth to run the cameras at 25 frames per second at their highest quality without issue. Your best bet is to power up the new NVR without the cameras. Set the new NVR password and camera activation password identical to the one that you have sent...
  5. JB1970

    Hikvision NVR DS-7608NI-I2 / 8P - Get Video Event Clip from a date/time range?

    I can't see anything at a glance but I previously attached the Hikvision API document to the thread here (post #4): https://forum.use-ip.co.uk/forum/threads/hikvision-nvr-and-face-recognition-to-trigger-actions-in-my-home-automation-system.11265/#post-50406 Might be worth a look to see if...
  6. JB1970

    Is my DS-7604NXI-K1/4P NVR able to handle 4 cameras recording at 4K?

    No, the incoming bandwidth is the total of the camera streams coming back to the NVR for recording. As the bit rate in the camera is variable, the total of the bandwidth will be too. The amount of movement in the scene, frequency of movement and light will affect the use of the cameras bit...
  7. JB1970

    Is my DS-7604NXI-K1/4P NVR able to handle 4 cameras recording at 4K?

    It can record all 4 cameras at 4K resolution but with caveats. That recorder is 4 channel OR 40 Mbps incoming bandwidth whichever is reached first. The incoming bandwidth is the total of the connected cameras bitrates. So if you were to have the cameras set to record at higher frames per...
  8. JB1970

    Camera Activation Password?

    The camera activation password (which sets the admin password of the camera using plug and play) is usually just set the same as the NVR admin password unless you've a need for it to be different. If you get it so that both cameras are working (use the activation password that you don't want)...
  9. JB1970

    NVR reset and cannot view cameras now?

    You're going to struggle without the previous admin password. How/if you resolve it will depend on the camera models and whether their firmware was ever updated in their lifetime. The cameras will likely have either had the same (unknown) admin password as the NVR, or if they have (very) old...
  10. JB1970

    Please explain different model letter abbreviatures

    It's not necessarily a later model but the 77 have a higher specification over the 76 models. All 77 (I, K, M, Q) models seem use the deeper chassis with 4 SATA ports. I'm not sure. S in the camera models often refers to alarm inputs. I don't pay too much attention to the model codes and...
  11. JB1970

    New browser problems August 3 2024

    I'm on MacOS so rarely use anything but Safari (which is poorly supported). I run Windows 11 in a Parallels VM and just tried Chrome and the menus work normally/respond for me.
  12. JB1970

    My story with hikvision camera imported from Chinese wholesaler

    Take a look on the ipcamtalk.com forum. There’s info regarding flashing firmware there.
  13. JB1970

    Firmware M-Series Firmware v5.03 Released

    It's working fine for me, however there's was a bit of a strange method for adding it; I've just done this now. On the NVR local interface: Goto Device Access > Device > Access Control Device On the top of the screen you should see your device. beneath 'Added/Total' click the '1/1' Mine was...
  14. JB1970

    Door Entry DS-KV6113-WPE1(C) loses wifi connection?

    I had one that had been offline from Hik-Connect and WiFi for several months (family member so it went to the back of the queue!). I cabled it last week as I was sick of seeing it as an 'abnormal device' in my Hik-Partner Pro app. As soon as I connected it by cable it dumped the wired...
  15. JB1970

    Hik-Connect Hik-Connect App problem - red arrow up icon?

    I wouldn't worry about it; it sounds as though your device is up to date. You could just try logging out of Hik-Connect on your app, toggling Hik-Connect off then on at the device then log back in to Hik-Connect.
  16. JB1970

    Door Entry DS-KV6113-WPE1(C) loses wifi connection?

    Start by making sure you have the latest firmware - currently 2.2.77_240515 available from the product page link here: https://www.hikvision.com/uk/products/Video-Intercom-Products/IP-Series/Pro-Series/ds-kv6113-wpe1-c-/ On the one site where I used WiFi I had issues with the unit dropping...
  17. JB1970

    Firmware Do I have a 2347 G2 with G5 firmware?

    They've just made it appear like the V5 GUI on the NVRs. There's nothing wrong with it, it'll just take a while to get used to navigating around it after the previous layout being so familiar. New login page: Separate Menus for VCA (or smart event or perimeter detection or whatever Hik want...
  18. JB1970

    Firmware Do I have a 2347 G2 with G5 firmware?

    If you put the very latest firmware on it (5.7.17) they've changed the GUI
  19. JB1970

    Hik-Connect Hik-Connect Servers?

    It is still the correct server for the UK and is working - I guess they're just blocking ping requests as it fails for me too.
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