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    Hi, I have an issue with a Hik Vision System where the it says on the app that the HDD does not exist and when I check the system it says HDD , does not exist, I've tried to clear the memory however it would not clear.

    I can see the love feed however I cannot get any playback.


    Any suggestions on how I can resolve this ?
    Thank you
    Dan
    Dan
    Hi @neela

    In the HDD management menu, can you see the HDD in the available drives list?
    E
    I am looking for one software on a PC that will allow viewing cameras from all companies of all types
    Dan
    Dan
    Hi, as this is quite a general question and we only have limited experience of a small number of software options, we would ask that you please re-post this question as a new forum thread so that all of the other forum users can make their recommendations of the best software to use.
    P
    HALLO Dan. i have a dvr IDS-7216HQHI-M1/S ANYTIME POWER GOES OFF IT DEFAULTS ..I HAVE TRIED FINDING THE FIRMWARE FROM HIK VISION CENTRE BUT IT IS NOT LISTED. KINDLY HELP
    Dan
    Dan
    Hi,

    What firmware version is the DVR currently running?
    J
    how can I have your Tutorial in French? I saw that You also translate your tuto.
    Thank You for Your Help.
    jeanK
    jklk@live.be
    Hi Dan hope iv done this right lol.

    Wonder if you could help me again my hvr is 2mp but allows 4mp ip cameras. I have juat installed the pz camera with the new poe injector.

    But the cam comes up with no resorces but works fine in 1080p. I believe it's to do with thw bit rate.

    Wondered if you could help me with this

    Tia
    Hi, I just purchase DS-KV6113-WPE1(C) with DS-KH6320-WTE1 7" Indoor Station,
    does the DS-KV6113-WPE1(C) support motion detection?
    how can I set it?
    T
    Hi. i have a Hikvision DVR (DS-7104HGHI-K1). It was linked to the hikconnect app but it got deleted and when I tried adding it back on, it asked for the device verification code but theres nothing on the box nor the label. how can I fix this problem or how can I factory data reset this DVR?
    Hello! I have a Hikvision camera model DS-2CD2047G2-L(2.8mm)(C) current firmware it came with from factory V5.7.3 build 220112, I want to know what is the latest firmware version for this model?
    Dan
    Dan
    A
    Armano38
    The link does not work, an empty page appears, I found this firmware, do you think it fits my camera? IPC_G5_EN_STD_5.7.10_220830
    Dan
    Dan
    Strange, the link works fine for me. Yes, the version you have is the correct firmware.
    D
    Hi Dan,
    I have a question for you please, as I am currently making a video installtion.
    I have 9 cameras (Axis M3024-LVE 1920x1080) connected to a PoE switch D-Link DGS-1210-28P.
    And I am planning to purchase a HIKVision NVR. I was wondering to purchase a Hikvision DS-7616NI-K2, as I don't need the NVR being PoE as my cameras are powered on by the switch.
    D
    danielgarcia2_1_85
    Thank you very much in advance for your help and support.

    Best regards.
    D
    danielgarcia2_1_85
    Or is a DS-7616NI-K1 enough ? As I just want to record video on motion detection during 30 days (or maybe less) and can lower the reolsution of the cam if need it and will not use other functionality
    Dan
    Dan
    Hi @danielgarcia2_1_85 this question might be useful to other forum users, can you please copy & paste it into a new post on the Hikvision forum?
    Hi Dan, thanks for your help re the nvr choices have 2 more questions for you if you are around?
    P
    ppmafzal
    Hi Dan
    I have some problem for the intercom when I press the button it’s showing calling failed
    Dan
    Dan
    Hi @ppmafzal

    Please post this question to the main forum

    (@KISSMYAURA Did you find answers to your questions? I don't always get notifications for questions asked here so I would always recommend responding to the thread that was already started as I will receive notifications of any responses to that thread)
    R
    Hi Dan, I am struggling to activate my Hikvision DS-2CD2327G1-L cameras. When I directly plugged one of those cameras in my computer, I can browse the IP but wont proceed in the password, it has an error says "Device error" and same problem in the SADP but says "Time out". I do not know what causes that error.

    Any suggestions?
    D
    nvr hikvision Ds-7616NI-I2 Hello admin, how to fix a problem that does not display data if the problem is in the bios chip please help me send the bios file
    J
    Jackson89
    Hello guys am just new in this forum, I was searching for a solution on how to assign ip to poe cameras in hikvision nvr
    J
    Jackson89
    Hello guys am just new in this forum, I was searching for a solution on how to assign ip to poe cameras in hikvision nvr
    Dan
    Dan
    Hi @Jackson89

    Can you please post this as a new forum thread with a better explanation of exactly what you are trying to do because the above doesn't really make sense and other users may also be able to help?
    Hi Dan,

    I'm getting four DS-2CD2387G2-LU (C) cameras, I want the best possible quality, high fps, etc ...
    Which NVR and hard drive would you recommend?
    Dan
    Dan
    Hi, we would probably recommend a DS-7616NI-I2/16P 16-channel NVR, the reason is that we have had reports that the latest 8MP AcuSense/ColorVu cameras are using very large amounts of bandwidth (around 20-25Mbps each) and so 4 of them could use as much a 100Mbps which is more than any of the 4-ch or 8-ch Hik NVRs support.
    K
    I NEED HIKVISION DS-7204HQHI-K1 BIOS BIN FILE
    hello dan, i have a question about iDS-2CD7A46G0-IZHSY, the inteligent part of this camera is this regulated by the nvr or does the camera it self? i want to buy this camera for the face recognition.
    but does my recorders support this camera/face recognition? it a DS-7716NI-I4.
    there are some options in the recorder about face detection.

    thanks.

    nwgreplica
    J
    Hello Dan I am attempting to export several hours of video from a hikvision NVR 4.0. It is not working. I tried creating smaller clips. I tried several formats of flash drives.. I tried flash drive 2.0 and 3.0. The files I chose to export will populate in the dropdown menu on the top right corner. The first video file will export up to 40% and then stop. Have you seen this before? Any suggestions?
    Dan
    Dan
    Hi @jarmack We have not seen issues with downloading multiple files before, it may be to do with the size of files you are trying to download. How big/long are each of the files that make up your hours of footage?
    J
    jarmack
    the DVR appears to parse them into half hour increments when attempting to export. The first file goes to 40% then stops. I tried making a small 2 minute clip and exporting that but still the same results 40%, then stops.
    Dan
    Dan
    What firmware version is your NVR currently running?
    Just installed a new hikvision kit. one camera fails. I plugged direct into the DVR and no issues, I then tested the cable to the patch panel, no issues. Plugged in again on its arm and it came up but then a few minutes later it went down. I can’t seem to get it up any more and just says no link. If I unplug and plug back in I can see the IR testing but can’t seem to get any connection or status to appear in the NVR.
    3xposureofficial
    3xposureofficial
    I understand however I have all the correct tools and have crimped many a RJ45 and patch panel. The cables are clearly fine if they are transmitting data and power, as an example, one at the in laws has been working for some time but disconnected at 2 in the morning and has not come back on
    Dan
    Dan
    I understand, but whether it's your first time terminating cables or you have years of experience, one of our first recommendations when seeing an unreliable network connection is always to test the cable because there are many different ways cables can fail/stop working correctly and it is best to eliminate the cable as the issue early on.
    3xposureofficial
    3xposureofficial
    Guess what, a new cable run as annoying as it was worked haha! Just bizarre
    C
    Hi Dan
    Can you help me find firmware for my NVR DS-7104N-SN / P
    Best regards
    Dan
    Dan
    Hi @casper2

    This model has long been End of Life and so the last firmware I can find is v3.0.21
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