Firmware M Series 5.04.020_241106 Released - Issues/Avoid
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I'll try the NVR reboot, I previously rebooted the camera but not the NVR yet. There are users on the ipcamtalk forum that advise a TRIPLE factory reset before and after firmware updates (though they are using Dahua)!
Yes and no. I had 6 cams all on 5.7.15. All were working after update to the fixed version. I updated just one to 5.7.19 and lost all motion markers. I then downgraded it back to 5.7.15 but it's still not seeing motion at all.
Just from functionality perspective V5 isn't good in the latest version (or any version for some things):
- Human/Vehicle playback filter applied by default
- 'Skip unrelated video' switch turns itself back off if you close the playback tab
- Unable to add intercom to system
- VCA search and Smart Search are so much more difficult to use (multiple mouse clicks and having to manually drag/manipulate the line whereas in V4 it was just two clicks for the start point/end point)
- Frame by frame is reversed
- Doing a VCA search or Smart Search prevents access to the toolbar so you cannot snapshot, clip, bookmark, digital zoom or lock video while doing a search.
- Version 4 is just easier to navigate. Version 5 has just been fancied up for no real reason - it adds little functionality, makes normal use more difficult.
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Yes, the markers are working, but I have "Notify Surveillance Center" checked on the camera... I thought this was not needed... I do NOT have "Notify Surveillance Center" checked on the same motion event on the NVR, so I do not get Hik-connect notifications (which I do not want for motion events, just want the markers).
EDIT: I did try with "Enable Dynamic Analysis for Motion" checked (and "Notify Surveillance Center" unchecked) but did not get the markers.
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Hi @johnfitzy
If Notify Surveillance Center is Unchecked and Enable Dynamic Analysis for Motion checked, then the only way to find the markers is By Rule search drawing a grid on part of picture you want(smart search). But this happens only if G5 cameras are on firmware v5.7.15
If Notify Surveillance Center is Unchecked and Enable Dynamic Analysis for Motion checked, then the only way to find the markers is By Rule search drawing a grid on part of picture you want(smart search). But this happens only if G5 cameras are on firmware v5.7.15
This is also a similar question for me if you remember my post with all possible testing I had on v5.7.17 to v5.7.19 to solve the no Dual-VCA.
This is, if all cameras must be updated on v5.7.19 and not just one where the rest of them are on v5.7.15. The NVR could possibly be "confused".
But then again, what if there are also other non G5 cameras or non Hikvision cameras, with different firmwares, on a Hikvision NVR?
I don't know. Everything is messed up since last June.
It's as if all programmers and firmware authors went somewhere else
Hikvision latest firmware update and older version download
Hi everyone, I currently have two Hikvision DS-2CD2387G2-L(C) and six DS-2CD2347G2H-LIU(eF) on a DS-7732NXI-I4-S(E) NVR. The NVR is on V5.03.020_240904. I tried to update the firmware to V5.04.027_241213, but after the update, some cameras stopped working saying something like "insufficient...
www.use-ip.co.uk
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Is there any way to enable the audio on the HDMI output when the NVR autolocks running the 5.0 software? The auto locking mutes the audio. My old 7608NI-I2 would keep the audio going.
Thanks to info in this thread I worked out why it wasn't auto playing/ skipping to Vehicle and Human alerts. I'd been manually skipping to each event!
Thanks to info in this thread I worked out why it wasn't auto playing/ skipping to Vehicle and Human alerts. I'd been manually skipping to each event!
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Not that I'm aware of. The original V4 M Series firmware was based on the I series so if you need a feature that it had I'd be tempted to downgrade. I've kept mine on 5.04.020 for now but it's probably a waste of time. I can imagine given enough time, firmware bugs will get resolved, but I don't expect that features removed, made worse or less user friendly will get changed. For my own system I'll downgrade it to 4.63.020. Version 5 has been around over a year and it's not getting any better.
I've thought about it, but the V4.0 on the 7608NI had some issues I wasn't happy with (I'm not sure what version of 4.0 it was running?) One being if you started playing back recordings using the Smart alerts, and switched to normal playback to view any event in more detail, as soon as you switch back to Smart alerts again it would reset back to playing from midnight of that day again. Plus, I could only playback the one camera when viewing the Smart alerts. The V5.0 at least doesn't have those problems.
Another problem with the V5.0 - how do you activate fast forward in playback? There aren't any icons on the NVR screen to do it.
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That was not specifically an I series V4 problem. It was another case of Hikvision making a mistake/change in firmware that affected usability. I made a post on this forum regarding that specific issue several years ago and reported it to Hikvision support, but was told it was an intended change. All versions after 4.40.017_201124 have that issue of the timeline resetting to midnight. That's a permanent change and there's no M version that doesn't do the same, as the earliest M V4 firmware (to my knowledge) is 4.61.210 (if there was a version that old for the M you would lose Hik-Connect camera zoning and Human/Vehicle filtering in Hik-Connect)
That's expected. You may be able to select additional cameras for playback, but smart playback is disabled as the Human/Vehicle filter can only be applied to a single channel simultaneously
Yes that's another issue. You can enable fast forward/slowdown in playback in V5 but (with the latest versions) the icons are not available:
- while the Human and/or Vehicle filter is applied in Smart Playback
- during a VCA search
As soon as you remove the filters or use normal playback they're visible again. That's similar to my complaint of the entire Zoom, Lock, Tag, Clip toolbar being unavailable in those modes; it's completely non-sensical.
Unfortunately Hikvision will do as they please making breaking changes to functionality. Some changes will be genuine bugs that may/may not get resolved in due course. Other changes that we as installers and users perceive to be bugs will be designated as intended changes in use. That won't change so it's a case of settling on whatever version works best for you. Previously I had no issue chopping and changing firmware if it didn't suit, but it becomes more time consuming when a downgrade wipes all settings necessitating the NVR to be reprogrammed from scratch (not a big job for me but an annoyance nonetheless)
It's all making me think I'm stupid for choosing to stay with them for cameras and then buying the second NVR. Although I don't know if Dahua NVR's are any better with their firmware? I get the impression on forums Dahua perhaps listen better to feedback from their sellers and implement firmware changes quicker?
I agree with all JB writes above. I have exactly the same issues with NXI-K NVR, even this is on 4.0 firmware.
I just want to add that the intended changes could also mean, buy the new ones v3.0 generation. The previous updates, for "older" devices, where all experimental
I just want to add that the intended changes could also mean, buy the new ones v3.0 generation. The previous updates, for "older" devices, where all experimental
rickwookie
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Just checking in after I noticed the newer build date of 5.04.020 on the UK Portal to see what the verdict was. As I suspected, meh. I'll stick it on my NVR anyway while I decide what the fate of my three remaining cameras that I haven't now routed through a UniFi AI Port into my UniFi Dream Machine Pro running Protect. Using the Hikvision cameras with the UniFi smart detection software makes going back to using Hik-Connect an absolute joke.
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I have the Unifi UDR and had considered that route (though I'm considering moving to the UCG Max). It can be a pain trying to get hold of some of the Unifi kit, it's always out of stock. I've read a little about the AI Port but not enough to pull the plug on the NVR....
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That's going to depend on location. I've not used any Dahua kit yet. What I have found is that the model range available through official trade suppliers in the UK seems to be limited. In that regard the available Hikvision models are higher spec with larger sensors.
rickwookie
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If you already have a UDR, the UNVR could be a better fit (£80 more), because the storage will be cheaper (up to 4 standard HDDs vs a single NVMe M.2 SSD), and it has way more camera capacity (up to 18 4K cameras vs only 5 4K cameras on the UCG Max). On the UniFi Network side, you won't be gaining anything, but you'll then loose one WiFi Access Point (since the UCGs don't have one built in). Feel free to ask me anything specific you'd like to know about the AI Port or UniFi Protect in general, although it's probably a bit OT for this thread! My DMs are open.
I know Dahua NVR's have more incoming bandwidth per channel compared to Hikvision NVR's (and have for many years.) Like their mid range NVR's have 24Mbps per camera compared to Hik M2 with 16Mbps. I don't know what their firmware is like on them though? From being on IPcam Talk it seems Dahua listen to their sellers where problems crop up.
elderflower
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Good to know, thank you! I've come to realise that their updates can be unreliable to say the least. I will stick to v5.03.020_240904 until safe to upgrade.
Is this the case with the iPhone app? I am on version 6.6.5 but the latest iOS app version is 6.8.2. It says that it has "solved some bugs". I don't really trust it!
For the moment everything is working as it should so I am reluctant to upgrade given their past (and present) upgrade record.
The only minor issue I have is with the iPad display in that the image is ever so slightly stretched vertically, the aspect ratio is not as it should be. But other than that, all is fine.
Is this the case with the iPhone app? I am on version 6.6.5 but the latest iOS app version is 6.8.2. It says that it has "solved some bugs". I don't really trust it!
For the moment everything is working as it should so I am reluctant to upgrade given their past (and present) upgrade record.
The only minor issue I have is with the iPad display in that the image is ever so slightly stretched vertically, the aspect ratio is not as it should be. But other than that, all is fine.
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There are two users on there who are very involved with Dahua support directly such as Andy at Empiretech who supplies OEM versions of Dahua which can use either his own or genuine firmware interchangeably.
Yes, I've bought some cameras off Andy. One was a Hikvision and there were some issues with non linear adjustment of some image settings (like massive jumps from say setting 54 to 55/100) - Andy got in contact with Hikvision a couple of times but never got a response. He seems to have totally stopped selling Hikvision now.
